Refund policy

Return and Refund Policy:

At MatchSox, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and refund process outlined below:

Free Returns within 30 Days: You may return any unused and unworn item purchased from MatchSox within 30 days of the delivery date for a full refund or exchange. To initiate a return, simply contact our customer service team at matchsoxco@gmail.com to obtain a return authorization. We will provide you with a prepaid return shipping label for your convenience.

Lifetime Guarantee: We stand behind the quality of our products and offer a lifetime guarantee against defects in materials and workmanship. If you encounter any issues with your product, please reach out to us, and we will gladly assist you in resolving the matter.

Refund Process: Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. Upon approval, we will process your refund to the original payment method used for the purchase. Please allow up to 7 days for the refund to reflect in your account.